Warranty Policy
"We’re here to help with your product warranty needs! Send us a quick message, and we’ll get back to you within 24–48 hours."

Warranty Claim / Contact form
avari av-500 green air purifier in a room 2

Avari Air Purifier- 3 Year Warranty / Avari Toothbrush Sanitizer- 1 Year Warranty

Avari Air Purifier products have a warranty period of 3 years and Avari Toothbrush Sanitizers have a 1-year warranty. Customer is responsible for shipping cost to us for any warranty issues.  We will pay for the warranty replacement to be shipped back to you.  This is only valid for customers with in United States and Canada.
ozen 500 in white kitchen with vegetables on the counter

Ozen- 1 Year Warranty

PADO OZEN products have a warranty period of 1 year. You are responsible for shipping the unit back to us. Once we have the unit, it will tested, repaired or replaced and shipped back to you free of charge. If the unit is not deemed defective, you will be responsible for return shipping. This warranty is only valid in the USA.  
purewave shoulder massage 2

Purewave - 2 Year Warranty

Purewave products come with a 2-year warranty. We’ll provide a prepaid return label for shipping the original unit back to us, and once received, we’ll send a warranty replacement. This applies only to customers in the U.S. and Canada.
paw wave massaging dog by fireplace image

Purewave - 2 Year Warranty

Purewave products come with a 2-year warranty. We’ll provide a prepaid return label for shipping the original unit back to us, and once received, we’ll send a warranty replacement. This applies only to customers in the U.S. and Canada.