Return Policy

We are here to assist you!!

If you need to return an item you can login to your account and request an RMA, call us or use our Contact Form below with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Return Contact form

Avari

AVARI Return Policy

We are pleased to offer a 60 Day Satisfaction Guarantee for AVARI products products you purchase from us. To qualify for a refund, please ensure that the products are returned to us with all parts included, in their original packaging, and in a re-sellable condition. We will happily provide a full refund for the returned items for unopened items.

If you wish to initiate a return after the initial 60-day period, you can still do so and receive a refund. However, please be aware that in such cases, you will be responsible for covering the cost of return shipping.

Defective within 60 days

In the event that Avari product is found to be defective within the first 60 days of purchase, we are committed to providing a seamless resolution. We will cover the costs associated with shipping a new unit to you, as well as the return shipping of the defective unit. Your satisfaction is our priority, and we strive to ensure that you receive a fully functional product without any additional inconvenience or expenses.  

AVARI

PADO OZEN

OZEN Return Policy

We are pleased to offer a 60 Day Satisfaction Guarantee for OZEN products products you purchase from us. To qualify for a refund, please ensure that the products are returned to us with all parts included, in their original packaging, and in a re-sellable condition. We will happily provide a full refund for the returned items for unopened items.

If you wish to initiate a return after the initial 60-day period, you can still do so and receive a refund. However, please be aware that in such cases, you will be responsible for covering the cost of return shipping.

Defective within 60 days

In the event that Avari product is found to be defective within the first 60 days of purchase, we are committed to providing a seamless resolution. We will cover the costs associated with shipping a new unit to you, as well as the return shipping of the defective unit. Your satisfaction is our priority, and we strive to ensure that you receive a fully functional product without any additional inconvenience or expenses.  

OZEN

PUREWAVE

PUREWAVE Return Policy

We are pleased to offer a 90 Day Satisfaction Guarantee for PUREWAVE products you purchase from us. To qualify for a refund, please ensure that the products are returned to us with all parts included, in their original packaging, and in a re-sellable condition. We will happily provide a full refund for the returned items for unopened items, if you wish to initiate a return after the initial 90-day period, you can still do so and receive a refund. However, please be aware that in such cases, you will be responsible for covering the cost of return shipping.

Defective within 90 days

In the event that PUREWAVEproduct is found to be defective within the first 90 days of purchase, we are committed to providing a seamless resolution. We will cover the costs associated with shipping a new unit to you, as well as the return shipping of the defective unit. Your satisfaction is our priority, and we strive to ensure that you receive a fully functional product without any additional inconvenience or expenses.  

PURWAVE

PAW WAVE

PAWWAVE Return Policy

We are pleased to offer a 60 Day Satisfaction Guarantee for PAWWAVE products products you purchase from us. To qualify for a refund, please ensure that the products are returned to us with all parts included, in their original packaging, and in a re-sellable condition. We will happily provide a full refund for the returned items for unopened items.

If you wish to initiate a return after the initial 60-day period, you can still do so and receive a refund. However, please be aware that in such cases, you will be responsible for covering the cost of return shipping.

Defective within 60 days

In the event that PAW WAVE product is found to be defective within the first 60 days of purchase, we are committed to providing a seamless resolution. We will cover the costs associated with shipping a new unit to you, as well as the return shipping of the defective unit. Your satisfaction is our priority, and we strive to ensure that you receive a fully functional product without any additional inconvenience or expenses.  

PAW WAVE